Introducing the Buy Back Program at The Love U Collective

At The Love U Collective, we're passionate about both our products and our planet. We believe that the love we put into our offerings should also extend to the world we live in. With this in mind, we're thrilled to announce our new buy back program! Starting now, you can return your plastic packaging to us in exchange for reward points. These points can be redeemed for discounts on your future orders. Why are we making this change? It's simple. We're committed to reducing plastic waste and fostering a more sustainable future. This initiative allows us not only to lessen our environmental impact, but also to reward our amazing customers for joining us in our eco-friendly journey. Let's love our products and our planet together!

How to Take Advantage of Our Buy Back Program

Online Orders

When you place an order with us, you will receive a return shipping label in your box. Save that label (and the box) and simply ship your empty containers back to us, free of charge! Once we receive your empty containers, we'll add 10 points to your rewards profile. Easy as 1, 2, 3!

In Person Orders

If you're lucky enough to live in the Chicagoland area, you can bring in your empty containers and we'll take care of the rest. Just use this link to schedule your drop off time and, once received, we'll add 10 points to your rewards profile on the spot.

Spread the Love

We encourage all of our customers to spread the word about our buy back program. The more people who participate, the greater impact we can make on reducing plastic waste. So share our program with your friends, family, and colleagues and together, let's make a positive change for our planet. Thank you for joining us on this journey towards a more sustainable future!

FAQ

What is the "Recycling Fee"?

The "Recycling Fee" is a small contribution you make each time you order online. This fee directly supports our buy-back program, helping us cover the costs of free return shipping for your used plastic packaging. It also helps us continue to invest in our commitment to reduce plastic waste. So, you're not only getting amazing products, you're contributing to a more sustainable future with each purchase. Remember, this small fee returns to you in the form of reward points when you participate in our program. It's our way of saying 'Thank You' for helping us make a difference.

How can I track my reward points?

You can track your reward points balance by logging into your account on our website. Under the 'My Rewards' section, you'll find all the information about your accumulated points and how you can redeem them. If you have any questions, feel free to reach out to us at support@loveucare.com.

Can I return packaging from other brands?

Currently, our buy-back program only accepts packaging from The Love U Collective. This is to ensure that we can properly process and recycle the materials used in our products.

What happens to my returned packaging?

Once we receive your returned packaging, we ensure it gets recycled properly, preventing it from ending up in landfills or oceans. By participating in our program, you're taking a direct part in reducing plastic waste!

What if I didn't receive a return label with my online order?

If you didn't receive a return label in your package, please contact us at support@loveucare.com. We'll be happy to assist you and ensure a label is sent to you.